VIP Reload works by giving you a bonus based on your wagering and profit values for the past 7 days.

You can claim these by opening a customer support ticket and clicking Bonuses > VIP Reloads.

Important Note: VIP Reloads are available to claim starting at the Sapphire level and can be claimed daily for 7 consecutive days. As a Diamond VIP, you’re eligible for either a daily or single reload. Please note that if a reload is missed, it will be considered expired, so be sure to log in and claim it on time!

Still need help? At Goated, our customer support team is always ready to help. Whether you’ve got questions or need something cleared up, don’t hesitate to reach out - we’re here to make sure you get the answers you need!