Policies
This is the privacy policy of AJM Gaming N.V. (owner and operator of Goated). Protecting your personal data is crucial to us. This Privacy Policy outlines how Goated collects, uses, and safeguards your information to manage our relationship with you. We will process any personal information you provide or that we obtain about you as described in this Privacy Policy.
1. Website Use
By using the website, you agree to this Privacy Policy. Goated.com may update the Privacy Policy at any time by posting changes on the website, which take effect immediately. Continued use of the website signifies acceptance of these changes. This Privacy Policy does not apply to linked websites over which Goated.com has no control.
2. Collection, storage and use of Personal Data
We begin collecting, storing, and using your personal information when you provide it to us.
To register an account with us, you will need to share certain personal information, such as your name, date of birth and country. In addition, as you begin to enjoy using our services from www.goated.com, we will collect other types of information from you.
We will only process your personal data for valid reasons, which include:
- When fulfilling a contract we have with you
- Where we have a legal obligation
- Where you have consented to the processing
- When it is in our legitimate interest
- When it is in the public interest
- When it is in your vital interests
If we process your data, we will ensure there is a valid reason and will respect your rights regarding your data. You can always reach out with any questions or concerns.
3. Data security
We acknowledge that no Internet transmission is completely secure, so we cannot guarantee the security of information you transmit to us. However, once received, we take reasonable steps to protect your personal data from misuse, loss, unauthorized access, modification, and disclosure.
Each Goated customer's information is stored securely. Access rights to this data have been strictly limited to those employees and partners who need the information to perform their jobs. The transfer of all such information is done using appropriate encryption, and the databases containing the information are located in secure environments within password-protected databases.
4. Correction, retention and deletion of Personal Data
You can request corrections to any incorrect personal information we process by emailing support@goated.com.
We will retain your data as long as you are our customer. Afterward, we will keep it only for the minimum time required by this policy and legal obligations. Data may be retained longer due to technical reasons.
To request deletion of your personal data, email support@goated.com. Note that we may not be able to delete your data immediately if legal obligations or technical limitations prevent us.
5. Marketing
All our marketing communications, via email or SMS, include opt-out instructions. You can revoke consent for marketing communications at any time by contacting customer service and specifying your preferences. If you fully withdraw consent, your data will be removed from all marketing processes.
With your consent or a lawful basis, some personal data may be processed by external marketing partners to communicate with you. This includes email/SMS platforms and prize providers, aiming to inform you about promotions, new games, offers, prizes, and events. You will not receive marketing from third-party sites.
6. Updates to this Privacy Policy
Goated.com may update this Privacy Policy periodically to reflect current practices and obligations. The latest version will be published on our website at https://goated.com and will take effect upon posting. Please review it regularly to stay informed of any changes.
7. Contacting us
If you have any concerns, or would like more detail about how we process your Personal Data, you can contact us at support@goated.com. You have the right to request a copy of the personal information we hold about you.