Privacy Policy

1. Website Use

In using the website, you agree to be bound by the terms of this Privacy Policy. may periodically review and update this Privacy Policy at its discretion, posting any changes on the website. Changes will be effective immediately when posted on the website. Your continued use of the website following posting will constitute your acceptance of those changes. This Privacy Policy will not apply to websites which are linked to the website and over which has no control.

2. Collection, storage and use of Personal Data

The collection, storage and use of your personal information begins when you provide us with your information.

To register an account with us, you will need to share certain personal information. We shall only process your personal data when there is a genuine reason to do so, and that reason must be one of the following:

  • When fulfilling a contract we have with you
  • When we have a legal obligation
  • When you have consented to the processing
  • When it is in our legitimate interest
  • When it is in the public interest
  • When it is in your vital interests

If we do use legitimate interests as a reason to process your Personal Data, we will tell you that we are doing so, what our legitimate interests are, and provide you with a method to raise any questions or objections you may have. However, compelling grounds for processing such information may override your right to object.

3. Data security

You acknowledge that no data transmission over the internet is totally secure. Accordingly, we do not guarantee or warrant the security of any information which you transmit to us. However, once we receive your personal data, we will take reasonable steps to protect it from misuse, loss, unauthorized access, modification and disclosure.

Each Goated customer's information is stored securely. Access rights to this data have been strictly limited to those employees and partners who need the information to perform their jobs. All information transfers are encrypted appropriately, and the databases storing this information are secured in password-protected environments.

We take seriously the responsibility to exclude children from access to our services. We will not accept their information for the purposes of opening a wagering account. It is however, ultimately the responsibility of parents or guardians to monitor their children's internet activities including where appropriate by using internet screening software.

Remember to always log out of your account when you have completed your time on the website. This is particularly important if you share a computer with another person. You are responsible for the security of and access to your own computer, mobile device or any other handset used to access the website.

Ultimately, you are solely responsible for maintaining the secrecy of your username, password and any account information. Please be careful whenever using the internet and our website.

4. Correction, retention and deletion of Personal Data

You can ask us to correct any incorrect personal information about you that we process by sending an email to

We will keep your data for as long as you are a customer of ours. If you are no longer a customer, we will keep your data for the minimum length of time required to comply with the purposes set out in this policy and relevant legal or regulatory obligations. Your Personal Data may be kept longer if we cannot delete it for technical reasons.

You can request the deletion of your personal data by sending an email to Please note that we may not be able to comply with your request at the time it is made if we are subject to a legal obligation to continue to store your data or because of technical limitations.

5. Marketing

All of our marketing communications whether by email or SMS, will include instructions on how to opt out of receiving such marketing or promotional communication. Consent to this processing can be revoked, in whole or in part, at any time by contacting customer service and letting us know what type of marketing communications you wish to receive, or not. If you wish to completely remove your consent to marketing activities, your personal data will be removed from all of our marketing processes.

Where we have appropriate consent or a lawful basis, some of your personal data will be processed by our external marketing partners to enable us to communicate with all of our customers. The intent of these communications is to send you marketing material that we hope will be of interest to you about our promotions, new games, offers, prizes, events, etc. You will not receive marketing from third-party sites.

6. Updates to this Privacy Policy

As noted, may review, change and update this Privacy Policy from time to time to reflect our current practices and obligations. We will publish our current Privacy Policy on our website at and the changes will take effect at the time of publishing. You should review this privacy policy regularly and remain familiar with its terms.

7. Contacting us

If you have any concerns, or would like more detail about how we process your Personal Data, you can contact us at You have the right to request a copy of the personal information we hold about you.